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Leading through turbulence : how a values-based culture can build profits and make the world a better place / Alan Lewis and Harriet Lewis.

By: Lewis, Alan (Alan E.).
Contributor(s): Lewis, Harriet (Harriet R.).
Material type: materialTypeLabelBookCopyright date: New York : McGraw-Hill, ©2012Description: x, 240 pages ; 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780071777100 (hardback).Other title: How a values-based culture can build profits and leave the world a better place.Subject(s): Success in business | Tourism -- Management | Corporate culture | Values
Contents:
Ch.1. Developing Building Blocks for Success -- Ch.2. Achieving Success by Adhering to Mission, Vision, and Values -- Ch.3. Leadership from Anywhere (and Everywhere) -- Ch.4. Doing Well by Doing Good: Integrating Philanthropy with Business Strategy -- Ch.5. Delivering Unsurpassed Value -- Ch.6. Measuring for Excellence (Again and Again) -- Ch.7. Fostering Customer Loyalty and Building Community -- Ch.8. Creating Marketing Strategies to Leverage Extreme Competitive Advantages -- Ch.9. Thriving in Change -- Ch.10. Managing Crises: Moments of Truth.
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Item type Current location Call number Copy number Status Date due Barcode Item holds
Books Books Graduate School Library
HF 5386 .L49 2012 (Browse shelf) c.1 Available D-15855
Total holds: 0

Includes index.

Ch.1. Developing Building Blocks for Success -- Ch.2. Achieving Success by Adhering to Mission, Vision, and Values -- Ch.3. Leadership from Anywhere (and Everywhere) -- Ch.4. Doing Well by Doing Good: Integrating Philanthropy with Business Strategy -- Ch.5. Delivering Unsurpassed Value -- Ch.6. Measuring for Excellence (Again and Again) -- Ch.7. Fostering Customer Loyalty and Building Community -- Ch.8. Creating Marketing Strategies to Leverage Extreme Competitive Advantages -- Ch.9. Thriving in Change -- Ch.10. Managing Crises: Moments of Truth.

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