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Trends and strategies in customer service excellence / edited by William Watson.

Contributor(s): Watson, William [].
Material type: materialTypeLabelBookPublisher: United Kingdom : Koros Press Limited, 2014Copyright date: ©2014Description: x, 262 pages : illustrations ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781781635124 (hardback).Subject(s): Customer services | Customer relations
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Item type Current location Call number Copy number Status Notes Date due Barcode Item holds
Books Books Main Library: Reference Section
HF 5415.5 .T74 2014 (Browse shelf) c.1 Available Requested by College of Business Administration 16-027679
Total holds: 0

Includes bibliographical references and index.

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