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A guide to computer user support for help desk and support specialists / Fred Beisse.

By: Beisse, Fred.
Material type: materialTypeLabelBookPublisher: Australia: Course Technology/Cengage Learning, [2013]Copyright date: ©2013Edition: Fifth edition, International edition.Description: xviii, 670p. : illustrations ; 24 cm. + 1 CD-ROM (4 3/4 inches).Content type: text Media type: unmediated Carrier type: volumeISBN: 9781133188605.Subject(s): End- user computing -- Management | Information Technology -- Management | Microcomputers -- Maintenance and repair
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Item type Current location Call number Copy number Status Date due Barcode Item holds
Books Books Main Library: Reference Section
QA 76.9T43 B45 2013 (Browse shelf) c.1 Available 2015-24198-01-1
Total holds: 0

Accompanying CD-ROM accession numbers 2015-2587-10-1.

Includes index.

Funds. Purchased. 2015-24198-01-1 3,750.00

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