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Total quality management for hospitality and tourism / Robert C. Ford ; Michael C. Sturman ; Cherrill P. Heaton.

By: Ford, Robert.
Contributor(s): Sturman, Michael C [] | Heaton, Cherrill P [].
Material type: materialTypeLabelBookPublisher: Singapore : Cengage Learning , ©2012Edition: Philippine edition.Description: 522 pages : illustrations ; 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9789814352611.Subject(s): Total quality management
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Item type Current location Call number Copy number Status Date due Barcode Item holds
Books Books Hasmin Library
TX 911.3.P4 .F67 2012 (Browse shelf) c.1 Available 2013-10243-01-0
Total holds: 0

Includes index.


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