A guide to computer user support for help desk and support specialists / (Record no. 45564)

000 -LEADER
fixed length control field 01271nam a22003257u 4500
003 - CONTROL NUMBER IDENTIFIER
control field PH-MaPUP
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180709091327.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150613t ph ||||| |||| 00| 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781133188605
040 ## - CATALOGING SOURCE
Original cataloging agency PH-MaPUP
Language of cataloging eng
Description conventions rda
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number QA 76.9T43
Item number B45 2013
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Beisse, Fred.
9 (RLIN) 18791
245 10 - TITLE STATEMENT
Title A guide to computer user support for help desk and support specialists /
Statement of responsibility, etc Fred Beisse.
250 ## - EDITION STATEMENT
Edition statement Fifth edition, International edition.
264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Australia:
Name of publisher, distributor, etc Course Technology/Cengage Learning,
Date of publication, distribution, etc [2013]
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc ©2013.
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 670p. :
Other physical details illustrations ;
Dimensions 24 cm.
Accompanying material + 1 CD-ROM (4 3/4 inches)
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
500 ## - GENERAL NOTE
General note Accompanying CD-ROM accession numbers 2015-2587-10-1.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element End- user computing
General subdivision Management.
9 (RLIN) 18792
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Information Technology
General subdivision Management.
9 (RLIN) 134
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Microcomputers
General subdivision Maintenance and repair.
9 (RLIN) 18793
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Main Library: Reference Section Main Library: Reference Section 2018-07-09 QA 76.9T43 B45 2013 2015-24198-01-1 2018-07-09 c.1 2018-07-09 Books

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